73 results
FiltersEmpower health and wellness professionals to use That Clean Life’s features. Support customers throughout their entire journey, from prospect to onboarding, to long-term success. Collaborate with marketing, product marketing, and partnerships teams to execute cross-departmental initiatives.
Empower health and wellness professionals to use That Clean Life’s features. Support customers throughout their entire journey, from prospect to onboarding, to long-term success. Collaborate with marketing, product marketing, and partnerships teams to execute cross-departmental initiatives.
Lead a team of Senior CSMs responsible for the day-to-day customer relationships and success planning, driving product adoption, Segment usage, customer satisfaction, and advocacy. Act as the point of escalation for our largest and most complex customers, forming advisory relationships with our customer champions and executive sponsors. Own the ultimate success of our customers, ensuring full adoption and value realization of the Segment platform.
You will be a senior leader responsible for driving retention, expansion, and customer satisfaction by strategically scaling our Customer Success function within a fast-growing EdTech SaaS environment. You will lead and evolve the team, bringing senior executive experience, deep operational rigor, and a strong, data-driven methodology. The Central region encompasses TX, OK, KS, MO, MN, IA, and WI. This role requires approximately 30% travel.
The Customer Success Specialist position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. You will Guide assigned customers through the 36-month customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. You'll monitor customer progress and health for triggers indicating potential deviations from the journey goals or risk of churn.
The Customer Success Manager (CSM) drives customer interactions and ensure that the Impact Team meets the timelines and deliverables outlined in the Customer Impact Plan. They drive customer action through adoption metrics and alignment to customer KPIs and business goals and are responsible for managing critical risks.
Pismo is seeking a transformative leader to build and scale a Client Success function for the EMEA region, owning the entire client experience and leading a team of Client Success Partners. Responsibilities include enhancing the post-onboarding experience, leading value mapping sessions, accelerating operational uplift strategy, deepening a data-driven culture, and serving as a senior point of contact for critical client situations.
Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion. Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives. Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value.
Take full ownership of high-value customer relationships, drive adoption and retention across a large, strategic book of business, and serve as a trusted advisor to leaders in the construction space. You’ll report to the Director of Customer Success and collaborate closely with teammates across Product, Support, Sales, and Implementation to ensure every customer unlocks the full value of Kojo.
As a Customer Success Associate, responsibilities include onboarding new customers, driving adoption and outcomes, owning renewal motions, identifying upsell/cross-sell opportunities, managing risk, building relationships, gathering feedback, and documenting activities in Salesforce.